Factory Authorized Services Available 24/7
With over 45 years of experience, Wistex offers fast, on-site response time on a variety of electronic parts field services to keep your business up and running.
Request A Quote Online
To learn more about our services, or to request a quote, send us an email at service@wistexllc.com or call our team at 1.800.726.7307.
Factory Authorized Services:
- Certified Start-up/Commissioning
- Initial Inspection & Troubleshooting
- Onsite Repair
- Predictive & Preventative Maintenance
- New Installations / Retrofits
- Automation & PLC Projects
- UL 508A and UL698 Built Enclosures
- Customer Training
VFD Training Classes available on request (offered at your facility or ours!)
Additional Services:
- Preprogramming Options
- Extended Warranties
- Service & Spare Part Package
- Loaner Equipment Program
How Wistex Helps Keep You On Schedule
At Wistex, we employ various ways to keep you on track. Our professional team will help identify critical spare parts and understand your mean time before failure, identifying the most likely components that will fail and those that will prove critical to keep on hand. We also offer preventive and predictive maintenance for your most critical electrical control cabinets and components to keep production and equipment running significantly longer so you get the most life out of them.
Working with Wistex to Preprogram Items
Knowing the right parameters and settings for your controls can mean the difference between preventing a catastrophic or premature failure and having them occur. The peace of mind that comes with knowing a system is fool-proof, tested and preprogrammed in a way that would be factory approved makes all the difference. Protection settings in particular are typically missed or left at default, but our experienced technicians will pre-program your controller so you can be assured it is providing the correct protection that is optimal for the application.
PLC Automation and Related Preparations on Items Before Delivery
At Wistex, we proudly test all of our Automation, UL 508 and UL 698 panels before they even ship out the door. PLCs inside our panels get programmed and tested with all of the variables that can happen in the process, proving its capabilities before the complete panel ships. If desired, our customers can witness the test process in-person at our facility and we welcome ideas on changes and improvements as we design the process to meet their needs.
Contact Our Trained Technicians Today
When it comes to field services, there are numerous benefits to contacting trained technicians:
- Accurate Diagnosis of Issues: Thanks to their deep understanding of electronic components, trained technicians are better equipped to quickly identify the root cause of a malfunction or failure. This expertise saves time as it avoids unnecessary trial-and-error for a faster resolution that minimizes costly downtime. Trained technicians are also up-to-date on the latest industry standards and best practices to ensure all services are performed to the highest quality standards.
- Precision and Attention to Detail: Messy electronics installations or poorly performed maintenance can lead to big problems. Trained technicians have the necessary skills to handle electronic components with the care they need, whether it’s a delicate circuit board or laying out a large amount of intricate wiring. Installations, repairs, and replacements are all done accurately to reduce the risk of any further damage as well as optimize overall performance of the system.
- Access a Vast Knowledge Base: Because trained technicians stay up-to-date on the latest advancements in electronic technology, industry trends, and regulatory requirements, they can in turn provide you with valuable insights, guidance, and recommendations for your specific needs. Having more updated knowledge optimizes the functionality, reliability, and longevity of electronic systems for better operational efficiency and cost savings.
The extensive training and specialized knowledge that trained technicians offer enables them to navigate intricate circuits, effectively troubleshoot problems, and ensure installations and repairs are done cleanly and precisely.
Full Service Repairs and Refurbishments On Site
When you need repair services, maintenance, or installation on any electronic components, relying on the expertise of the trained technicians at Wistex provides peace of mind knowing the job will be done right. Achieving a more streamlined, reliable operation from your electronic systems means you can focus on the core operations of your business. [LEARN MORE]
Get Help from the Experts at Wistex
Need help with your electronic components? Contact the team of trained technicians at Wistex to get the professional services you need.